Personal

Migrating
Please visit any Alfa Store or PoP with your official ID and Personal Iron Will card (special needs card)

Services
Any current service you are subscribed to will not be cancelled except PAYG.

Balance
The price of the plan will be deducted from your account balance.

Validity
The validity period will be set to 30 days.

Migrating 

• Dial *111# and follow the instructions
• Send an SMS to 1028 enclosing:
  "W4.5*Recharge Code" for Waffer 4.5 
  "W7.5*Recharge Code" for Waffer 7.5
  "W13.5*Recharge Code" for Waffer 13.5

Services
Any current service you are subscribed to will be cancelled except for data booster, Alfa gift and Alfa 5x5.

Balance
The balance in this account will remain the same.

Validity
The validity period will be set to 30 days.
 

Migration is allowed:

• Only if your line was initially prepaid and you migrated to postpaid
• Within a specific period, between 0 and 90th day after migration from prepaid

N.B.: 

• If you have migrated to a VPN line, you will not be able to migrate back to prepaid
• All your bills and airtime payments must be settled in cash

When you have migrated your line back to Alfa Prepaid:

• You have 5 days to recharge your line, otherwise you will lose it
• During this 5-day grace period, incoming calls are allowed

Required documents:

• An official ID, valid passport, valid personal civil record, Military Service Card, or Army Reserve Card

N.B.: 

• Customers holding an ID with a childhood photo on it are requested to bring their personal civil record. - An ID without a picture is not accepted at Alfa, even if the customer has a personal civil record. A new ID should be submitted.

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Beirut or North Bar ID (BBA or TBA)
• Official ID or valid passport
• Eligibility certificate signed by the president of the Bar Association

You can choose the payment method you prefer.
N.B.: Only one Lawyer postpaid line is allowed per Bar Association ID. 
 

Migrating
Please visit any Alfa Store or PoP.

Required documents

If you are in the Lebanese Army, you will need:

• A declaration form
• Direct debit

If you are Interior Security, General Security, or State Security, you will need: 

• Specimen Number 1 or Military ID
• Direct debit

  If you are in Civil Defense, you will need: 

  • Your Civil Defense ID
  • Direct debit

  If you are Municipal Police, you will need: 

  • A statement from the municipality or Municipal ID, along with your civilian ID
  • Direct debit 
     

Migrating
Please visit any Alfa Store or PoP.

Required documents 

• ID or valid passport
• Personal Iron Will card (special needs card)
• Direct debit

In case you cannot visit our stores, the person you authorize should present:

• A statement stamped and signed by the Ministry of Social Affairs stating your name along with the name of your appointed legal guardian
• Your personal Iron Will card (special needs card) 
• Your valid Lebanese ID
• The valid Lebanese ID of the appointed legal guardian
• Direct debit 

Migrating
You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ followed by your University ID”.

Services
Any current service you are subscribed to will not be cancelled except Friends & Family, Alfa 4*4 and PAYG.
 

Balance
The price of the plan will be deducted from your account balance.

Validity
The validity period will be set to 30 days.

Migrating
Please refer to the General Security Administration.

Services
Any current service you are subscribed to will not be cancelled, except for Pay As You Go.

Balance
The price of the plan will be deducted from your account balance.

Validity
The validity period will be set to 30 days.
 

Migrating
Please refer to the General Security Administration

Services
Any current service you are subscribed to will not be cancelled, except for Pay As You Go.

Balance
The price of the plan will be deducted from your account balance.

Validity
The validity period will be set to 30 days.

Migrating

Please visit any Alfa Store or PoP with your official ID and Personal Iron Will card (special needs card)

Services

Any current service you are subscribed to will be cancelled except Data Booster, Alfa gift and Alfa 5x5.

Balance

The price of the plan will be deducted from your account balance.

Validity

The validity period will be set to 30 days.

Migrating

• Dial *111# and follow the instructions
• Send an SMS to 1028 enclosing:
  "W4.5*Recharge Code" for Waffer 4.5
  "W7.5*Recharge Code" for Waffer 7.5
  "W13.5*Recharge Code" for Waffer 13.5

Services

Any current service you are subscribed to will be cancelled except Data Booster, Alfa gift and Alfa 5x5

Balance

The balance in this account will be reset to the amount of the chosen plan.

Accounts

Reset to the amount of the chosen card.

Validity

The validity period will be set to 30 days.
 

Migrating

On the last day of validity

• Dial *111# and follow the instructions
• Send an SMS to 1028 enclosing:
  "W4.5*Recharge Code" for Waffer 4.5
  "W7.5*Recharge Code" for Waffer 7.5
  "W13.5*Recharge Code" for Waffer 13.5

Services

Any current service you are subscribed to will be cancelled except Data Booster, Alfa gift, Alfa 5x5 & Anghami.

Balance

The balance in this account will be reset to the amount of the chosen plan.

Validity

The validity period will be set to 30 days.
 

Migrating
Please refer to the General Security Administration.

Services
Any current service you are subscribed to will not be cancelled, except for Pay As You Go.

Balance
Main Account – The balance in this account will be maintained after plan price deduction.
Deposit Account – The balance in this account will be depleted. 

Validity
The validity period will be set to 30 days.

Migrating

• Dial *111# and follow the instructions
• Send an SMS to 1028 enclosing:
  • "W4.5*Recharge Code" for migrating to Waffer 4.5
  • "W7.5*Recharge Code" for migrating to Waffer 7.5
  • "W13.5*Recharge Code" for migrating to Waffer 13.5

Services

Any current service you are subscribed to will be cancelled except Data Booster, Alfa gift and Alfa 5x5.

Balance

The balance in this account will be reset to the amount of the chosen plan.

Validity

The price of the plan will be deducted from your account balance.

Migrating

You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ University ID”.

Services

Any current service you are subscribed to will be cancelled except Anghami.

Balance

The plan price will be deducted from the sum of your Waffer accounts.

Validity

The validity period will be set to 30 days.

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Official ID or a valid passport
• Personal Iron Will card (disability card)

Migrating
Please refer to the General Security Administration.

Services
Any current service you are subscribed to will be cancelled except Data Booster, Alfa gift and Alfa 5x5.

Balance
The balance in this account will be depleted.

Validity
The validity period will be set to 30 days.
 

Please refer to the General Security Administrator, who will prepare and send a written request to us. Make sure to pass by Alfa in person with a valid ID.  

Migrating

You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ University ID”.

Services
Any current service you are subscribed to will not be cancelled.
 

Balance
Main Account – The balance in this account will be maintained after plan price deduction.
Deposit Account – The balance in this account will be depleted. 

Validity
The validity period will be set to 30 days.
 

Please refer to the General Security Administrator, who will prepare and send a written request to us. Make sure to pass by Alfa in person with a valid ID and personal special needs card.

Please refer to the General Security Administrator, who will prepare and send a written request to us. Make sure to pass by Alfa in person with a valid ID.  

Migrating

• Dial *111# and follow the instructions
• Send an SMS to 1028 enclosing "AP."

Services

Any current service you are subscribed to will not be cancelled.

Balance

The balance in your account will remain the same.

Validity

The validity period will remain the same. 
 

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Lebanese Army: Declaration form.
• Interior Security, General Security, and State Security: Specimen Number 1 or Military ID. 
• Civil Defense: Civil Defense ID.
• Municipal Police: A statement from the municipality or Municipal ID, along with your civilian ID.
   

Migrating
You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ followed by your University ID”.

Services
Any current service you are subscribed to will not be cancelled except Anghami.

Migrating
Dial *111# and follow the instructions.
Send SMS to 1028 enclosing AP.

Services
Any current service you are subscribed to will not be cancelled.

Balance
Main Account – The balance in this account will remain the same.
Deposit Account – The balance in this account will be depleted. 

Validity
The validity period will remain the same. 
 

Migrating

Please visit any Alfa Store or PoP with your official ID and personal Iron Will card (disability card) to migrate for free.

Services

Any current service you are subscribed to will not be cancelled.

Balance

Main Account – The balance in this account will be maintained after plan price deduction.
Deposit Account – The balance in this account will be depleted. 

Validity

The validity period will be set to 30 days.
 

Migrating

• Dial *111# and follow the instructions
• Send an SMS to 1028 enclosing "AP*Recharge Code."

Services

Any current service you are subscribed to will be cancelled except Data Booster, Alfa gift and Alfa 5x5.

Balance

The balance in this account will be reset to the amount of the chosen plan.

Validity

The validity period will be set to that of the chosen plan. 
 

Migrating 

• Dial *111# and follow the instructions
• Send an SMS to 1028 enclosing:
  "W4.5*Recharge Code" for Waffer 4.5
  "W7.5*Recharge Code" for Waffer 7.5
  "W13.5*Recharge Code" for Waffer 13.5

Services

Any current service you are subscribed to will be cancelled except Data Booster, Alfa gift and Alfa 5x5.

Balance

The balance in both accounts will be depleted and reset to the amount of the chosen Waffer plan.

Validity

The validity period will be set to 30 days.
 

Migrating
You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ University ID”.
 

Services
Any current service you are subscribed to will not be cancelled except Friends & Family, Alfa 4*4 and PAYG .
 

Balance
The price of the plan will be deducted from your account balance.
 

Validity
The validity period will be set to 30 days.
 

Migrating
Please refer to the General Security Administration.

Services
Any current service you are subscribed to will not be cancelled, except for MB+.

Balance

The price of the plan will be deducted from your account balance.

Validity
The validity period will be set to 30 days.

Migrating

Please visit any Alfa Store or PoP with your official ID and personal Iron Will card (disability card).

Services

Any current service you are subscribed to will not be cancelled except for MB+.

Balance

The price of the plan will be deducted from your account balance.

Validity

The validity period will be set to 30 days.

Migrating
Please visit any Alfa Store or PoP.

Required Documents

• Official ID or a valid passport.
• Personal Iron Will card (special needs card)

Migrating
Please visit any Alfa Store or PoP.

Required Documents

• Official ID or a valid passport.
• Personal Iron Will card (special needs card)

Migrating

• Call 111
• Visit any Alfa Store, PoP.
   

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Lebanese Army: Declaration form.
• Interior Security, General Security, and State Security: Specimen Number 1 or Military ID. 
• Civil Defense: Civil Defense ID.
• Municipal Police: A statement from the municipality or Municipal ID, along with your civilian ID.
   

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Lebanese Army: Declaration form
• Interior Security, General Security, and State Security: Specimen Number 1 or Military ID
• Civil Defense: Civil Defense ID
• Municipal Police: A statement from the municipality or Municipal ID, along with your civilian ID
   

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Beirut or North Bar ID (BBA or TBA)
• Official ID or valid passport
• Eligibility certificate signed by the president of the Bar Association

N.B.: Only one Lawyer postpaid line is allowed per Bar Association ID. 
 

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Lebanese Army: Declaration form.
• Interior Security, General Security, and State Security: Specimen Number 1 or Military ID. 
• Civil Defense: Civil Defense ID.
• Municipal Police: A statement from the municipality or Municipal ID, along with your civilian ID.
   

Migrating
Please visit any Alfa Store or PoP with your official ID and Personal Iron Will card (special needs card) on the last day of validity

Services
Any current service you are subscribed to will not be cancelled except Anghami.

Balance
The balance in this account will remain the same.

Validity
The validity period will be set to 30 days.
 

Migrating
You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ followed by your University ID”.

Services
Any current service you are subscribed to will not be cancelled except Anghami.
 

Migrating

• Visit any Alfa Store, PoP
• Call 111
   

Migrating

On the last day of validity:

• Dial *111# and follow the instructions
• Send an SMS to 1028 enclosing "AP."

Services

Any current service you are subscribed to will not be cancelled except Anghami.
 
Balance

The price of the plan will be deducted from your account balance.

Validity

The validity period will remain the same.
 

Migrating

• Dial *111# and follow the instructions
• Send an SMS to 1028 enclosing:
  "W4.5*Recharge Code" for Waffer 4.5
  "W7.5*Recharge Code" for Waffer 7.5
  "W13.5*Recharge Code" for Waffer 13.5

Services

Any current service you are subscribed to will be cancelled except Data Booster, Alfa gift and Alfa 5x5.

Balance

The balance in this account will be reset to the amount of the chosen plan.

Validity

The validity period will be set to 30 days.
 

Migrating

Please refer to the General Security Administration on the last day of validity.

Services

Any current service you are subscribed to will not be cancelled exept Anghami.

Balance

The balance in this account will remain the same.

Validity

The validity period will be set to 30 days.
 

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Beirut or North Bar ID (BBA or TBA)
• Official ID or valid passport
• Eligibility certificate signed by the president of the Bar Association.

N.B.: Only one Lawyer postpaid line is allowed per Bar Association ID. 
 

Migrating

• Call 111
• Please visit any Alfa Store, PoP

Migrating

• Call 111
• Visit any Alfa Store, PoP

Migrating

You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ University ID”.

Services

Any current service you are subscribed to will not be cancelled.
 

Balance
The price of the plan will be deducted from your account balance.

Validity

The validity period will be set to 30 days.

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Beirut or North Bar ID (BBA or TBA)
• Official ID or valid passport
• Eligibility certificate signed by the president of the Bar Association

N.B.: Only one Lawyer postpaid line is allowed per Bar Association ID. 
 

Migrating

• Call 111
• Visit any Alfa Store, PoP
   

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Official ID or a valid passport
• Personal Iron Will card (disability card)

Migrating

Please visit any Alfa Store, PoP, or dealer.

Benefits 

Enjoy a 60% discount, which means that you pay just $1.67*  (valid for one year), on a variety of services: 

• Message Box Regular 
• CLIP Alert 
• Call Divert 
• CLIP 
• Call Waiting/Hold 

*VAT not included.

If you would like to migrate back to Alfa Prepaid, you can only do so in the fourth month after your initial migration to Alfa Postpaid. This can be done at any Alfa dealers or Alfa Store.

Required documents

As a Lebanese, you will need:

• An official ID, valid passport, Military Service Card, Valid civil record,  Army Reserve Card, or a statement from the military

You can choose the payment method you prefer.

As a foreign resident, you will need:

• A valid passport or residence permit
• A deposit of $50

Direct debit at the bank is mandatory.

N.B.: 
If you do not have a residence permit, please bring one of the following proof of residence documents:

• Letter of Guarantee
• Residence Certificate stamped by the mayor
• Water bill
• PSTN bill
• Electricity bill (issued in your name)
• House lease contract
• House property deed

As a foreign non-resident, you will need:

• A valid passport
• A deposit of $50

Direct debit at the bank is mandatory.
 

Migrating

• Dial *111# and follow the instructions
• Send an SMS to 1028 enclosing "AP."

Services

Any current service you are subscribed to will not be cancelled, except for MB+.
 
Balance

Main Account – The balance in this account will remain the same.

Validity

The validity period will remain the same.

N.B.:

• Changing from one U-Chat plan to another is not allowed during weekends
• Subscribers can change their plans as many times as they want during weekdays.

Migrating
You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ followed by your University ID”.

Services
Any current service you are subscribed to will not be cancelled.
 

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Beirut or North Bar ID (BBA or TBA).
• Official ID or valid passport.
• Eligibility certificate signed by the president of the Bar Association. 

N.B.: Only one Lawyer postpaid line is allowed per Bar Association ID.